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NŪRA

GDPR & nFADP — your rights

A practical summary of your rights over your personal data and how to exercise them.

01

Data controller

NŪRA — Swiss adaptogenic ritual brand Operated as a sole proprietorship; limited liability company (Sàrl) being incorporated Canton of Vaud, Switzerland Contact: contact@nura-coffee.com Swiss UID number and full registered address: published upon commercial register entry.

02

Your rights

Access, rectification, erasure, restriction, portability, objection and withdrawal of consent. From your account: “My data” tab (instant JSON export, account deletion). Otherwise by email to contact@nura-coffee.com; reply within 30 days.

03

Retention periods

Account: until deletion. Orders and accounting records: 10 years (Swiss CO art. 958f). Statistics: 12 months. Contact messages: 24 months. Cookie consents: 12 months.

04

Transfers outside Switzerland / EU

Stripe (Ireland / USA, standard contractual clauses) and the AI assistant provider (USA, minimised data). No other transfer.

05

Complaint

You may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, your national supervisory authority.

Your choices, transparently

We use essential cookies (cart, login) and anonymous self-hosted audience measurement (session id, no IP address kept). With your consent: detailed statistics (returning visitor recognised) and the chat assistant. No data is sold. Cookie policy